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FAQs

Find answers to the most common questions about our compounding services, medications, and processes. Whether you’re curious about how compounding works, the benefits it offers, or how to get started, we’re here to help.

Doctor hand in blue rubber protective glove showing question mark. Gray background. Concep
  • What is a compounding pharmacy?
    A compounding pharmacy customizes medications to meet the unique needs of individual patients. Unlike mass-produced medications, compounded prescriptions are tailored by licensed pharmacists to adjust dosage, formulation, and ingredients based on a doctor’s specifications.
  • Why would I need compounded medications?
    Compounded medications are often needed when a patient requires a specific dosage or formulation that isn’t commercially available, is allergic to ingredients in standard medications, or needs a different route of administration (e.g., topical instead of oral). Compounding also helps provide medications that may be discontinued or in short supply.
  • How do I get a compounded prescription?
    To get a compounded prescription, your healthcare provider must write a prescription tailored to your specific needs. Your provider can send the prescription to us, and our pharmacy team will prepare the customized medication. To get started, either you or your provider can contact us at (407) 707-9797.
  • How long does it take to get my compounded medication?
    Most compounded prescriptions are prepared and shipped within 24 hours once your order is confirmed. We prioritize fast and reliable shipping to ensure timely delivery of your medication.
  • Can I request refills on compounded medications?
    Yes, you can request refills by contacting us directly or through your provider, as long as your prescription allows.
  • What types of compounded medications does Formulate Rx provide?
    We offer a wide range, including hormone replacement therapy, peptides, sexual wellness, weight loss, gastrointestinal health, and more.
  • How do I store and use my compounded medications?
    Each medication comes with specific instructions on storage and usage. Follow your pharmacist’s advice and the label directions carefully.
  • How do I send a prescription to Formulate Rx?
    You can send prescriptions to Formulate Rx using any of the following convenient methods: Fax: Send to our secure fax line at (407) 972-1010. E-Prescribe (From Your EHR/EMR): Search for “Formulate Rx Pharmacy” in your electronic health records system. E-Prescribe (Via Our Provider Portal): Log in to our dedicated provider portal to e-prescribe quickly and efficiently. Contact us for setup instructions if you’re not already enrolled. Call-In: Call our pharmacy team at (407) 707-9797 to provide prescription details directly. If you have any questions about these options or need assistance, please don’t hesitate to reach out!
  • What types of compounded medications does Formulate Rx provide?
    We offer a wide range, including hormone replacement therapy, peptides, sexual wellness, weight loss, gastrointestinal health, and more.
  • What are the benefits of partnering with Formulate Rx?
    Formulate Rx offers personalized service, high-quality formulations, fast turnaround times, and collaborative support for providers and clinics.
  • I don't see what I'm looking for on your product catalog, can Formulate Rx assist with custom formulations?
    Yes, we collaborate with providers to develop custom formulations that meet specific therapeutic needs for patients.
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